FAQ (Frequently Asked Questions)
Yes, as Norwegia, all of our products are handmade. Each wallet, business card holder, passport cover and other leather accessories are shaped by the hands of our masters and prepared with great care.
Sustainability is very important to us. All the leather we use in our products is sourced using environmentally friendly methods and in accordance with ethical standards. We also take steps to minimise waste in our production process.
All our products are handmade by local artisans in our workshop in Turkey. We use both traditional techniques and modern designs in the production process. Where do you produce your products?
Our wallets are handmade using high quality genuine leather. We select the best materials to ensure durability and longevity.
Yes, because genuine leather is a natural material, it develops a patina over time, meaning it gains a unique character in terms of color and texture. This makes each wallet truly one-of-a-kind.
You can clean your wallet regularly with a damp cloth and use leather care cream to keep the leather soft and flexible. We recommend that you avoid direct sunlight and water contact. You can check out the link.
Our products are made of high quality genuine leather and durable stitching techniques, so they can be used for many years. With proper care, Norwegia products become more beautiful over time and maintain their durability.
Unfortunately, we do not currently accept custom orders. However, we are confident that you will find the perfect fit for your style from our wide range of products.
Each of our products is carefully packaged and environmentally friendly packaging materials are used. In addition, each product is sent in a raw cloth bag and a keychain is given as a gift.
Yes, all our wallets are guaranteed for 1 year against manufacturing defects. If you experience any problems, you can contact us and get support.
Our wallets offer unisex designs suitable for both men and women. You can choose the model that best suits your style and needs.
Your order will usually be shipped within 1 business day after it has been processed. Delivery times may vary depending on your location.
You can purchase our products directly from our website. We also participate in some special events and markets that we announce on our social media accounts.
If you are not satisfied with the product you purchased, you can return or exchange it within 14 days. You can review our policies for more information about return and exchange conditions.
The return process is very easy. To return your product, you can start the process by sending an e-mail to info@norwegia.com.tr or by opening a return request on our website.