Privacy and Security

PRIVACY AND SECURITY POLICY

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All services provided in our store belong to and are operated by our company, MEHMET MURAT EYİSOY - Norwegia, registered at the address ŞEKER MAH. 885 NOLU SK. TUNAHAN SITESI A BLOK NO: 2 A1 İÇ KAPI NO: 1 ADAPAZARI/SAKARYA.

Our company may collect personal data for various purposes. Below, it is explained how and in what ways these personal data are collected and how they are protected.

By filling out membership or various forms and surveys on our Store, a number of personal details about the members (such as name-surname, company information, phone, address, or e-mail addresses) are collected by our Store as required by the nature of the business.

Our company may occasionally send campaign information, information about new products, or promotional offers to its customers and members. Our members can make any choice regarding whether or not to receive such information when they sign up, and afterward, they can change this choice from the account information section after logging in, or they can notify us via the link in the informational message they receive.

During the approval process carried out via our Store or through e-mail, personal information transmitted to our Store by our members electronically will not be disclosed to third parties outside the scope and purposes defined by the “User Agreement” we have with our Members.

In order to identify problems related to the system and to quickly resolve any issues or disputes that may arise concerning the services provided, our company records and uses the IP addresses of its members. IP addresses can also be used to generally identify users and to gather comprehensive demographic information.

Our company may, outside the purposes and scope defined by the Membership Agreement, also use the requested information for direct marketing by itself or by its collaborators. Personal information can be used when necessary to contact the user. Information requested by our company, information provided by the user, or information regarding transactions carried out via our Store may be used by our company and its collaborators for various statistical evaluations, database creation, and market research without disclosing the identity of our members outside the purposes and scope defined by the “Membership Agreement.”

Our company undertakes to keep confidential information strictly private and confidential, to regard it as a duty of confidentiality, and to take all necessary measures to maintain confidentiality and prevent any or all of the confidential information from entering the public domain, from being disclosed without authorization, or from being used or disclosed to a third party, and to exercise due diligence in this regard.

CREDIT CARD SECURITY

Our company places the security of credit card holders who shop on our e-commerce sites at the forefront. Your credit card information is not stored in any way in our system.

When you enter the transaction process, you can recognize that you are on a secure site by paying attention to two things. One is the key or lock icon located in the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in line with your instructions and as part of the sales transaction process. The credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independently from our e-commerce sites and sent to the relevant bank for verification. If the availability of the card is confirmed, the shopping process continues. Since no card information can be viewed or recorded by us, it is prevented that this information can be obtained by third parties under any circumstances.

The reliability of the payment/invoice/shipping address information of credit card orders placed online is audited by our company against credit card fraud. Therefore, for first-time orders from our e-commerce sites, financial and address/phone information must be confirmed so that the order can move to the supply and delivery stages. If necessary, the customer who owns the credit card or the relevant bank may be contacted for control of this information.

All the information you provide while becoming a member can only be accessed and changed by you. If you protect your login information securely, others cannot access or change information about you. For this purpose, 128-bit SSL security is used during membership processes. This is an international encryption standard that is impossible to break.

Nowadays, online shopping sites that have a customer service line or a support service, and that clearly state their address and telephone information, are preferred more. In this way, you can get detailed information on all the issues that concern you and obtain more reliable information about the trustworthiness of the online shopping service provider.

Note: We recommend paying attention to the availability of the company’s address and telephone on internet shopping sites. If you are going to shop, record all the telephone/address information of the store from which you are purchasing the product before making your purchase. If you do not trust it, confirm it by phone before shopping. All of our online shopping sites belonging to our company include all information about our company and its location.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you will send to us via the mail-order method will be stored by our company according to our privacy principle. These details are kept for 60 days to address any possible disputes with the bank over credit card withdrawals, and then they are destroyed. There is no risk of any amount other than the mail-order form amount authorized by you for the products you have ordered being charged to your card; naturally, you can object to the bank and prevent payment of such an amount.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our Store may include links to other sites, including websites. Our company bears no responsibility for the privacy practices and contents of sites accessed via these links. Advertisements published on our company’s site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only related to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In limited circumstances listed below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These circumstances are strictly limited to:

1. Complying with obligations imposed by law, Decree-Law, Regulation, etc., in force and issued by competent legal authorities;

2. Fulfilling the requirements of and putting into practice the “Membership Agreement” and other agreements our Store has entered into with users;

3. Providing information requested by an authorized administrative and judicial authority duly conducting an investigation or inquiry;

4. Where it is necessary to provide information to protect the rights or security of users.

E-MAIL SECURITY

Never write your credit card number or passwords in the e-mails you send to our Store’s Customer Service regarding any of your orders. The information contained in e-mails can be viewed by third parties. Our company cannot, under any circumstances, guarantee the security of information transmitted from your e-mails.

BROWSER COOKIES

Our company may obtain information about users visiting our Store and users’ use of the website using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates Internet use by storing information about the website’s status and preferences.

The technical communication file helps obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay, and enables the dynamic generation of advertisements and content from user-specific pages. The technical communication file is not designed to retrieve data or other personal information from your main memory or e-mail. Most browsers are initially designed to accept technical communication files, but users can change their settings so that no technical communication file is received, or a warning is given when it is sent.

Our company may change the provisions of this “Privacy Policy” at any time by posting on the site, sending an electronic mail to users, or publishing on its website. The amended privacy policy provisions take effect on the date they are published.

For any questions or suggestions about our privacy policy, you can email info@norwegia.com.tr. You can reach our company through the contact information below.

Company Name: MEHMET MURAT EYİSOY - Norwegia
Address: ŞEKER MAH. 885 NOLU SK. TUNAHAN SITESI A BLOK NO: 2 A1 İÇ KAPI NO: 1 ADAPAZARI/SAKARYA
Email: info@norwegia.com.tr
Phone: 0 (530) 422 44 27